Trusted by Leading Banks & NBFCs
Professional Debt Collection & Recovery Solutions
IPROCESS COLLECTION AND RECOVERY PVT. LTD. provides professional loan recovery and collection services in India for banks and financial institutions.
About Us
India’s Trusted Loan Collection & Recovery Services Provider
IPROCESS COLLECTION AND RECOVERY PVT. LTD. is a professional loan collection and debt recovery company delivering compliant financial recovery services to banks, NBFCs, and financial institutions across India. Our structured tele-collection, field recovery, and portfolio management solutions are designed to improve recovery performance while strictly adhering to RBI guidelines and industry compliance standards.
Trusted Recovery Partner
Preferred loan collection and recovery partner for banks and NBFCs across India.
Compliance-Driven Operations
RBI-compliant, ethical, and transparent recovery processes you can trust.
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Trained Recovery Professionals
Awards & Recognitions
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Best Law Firm Award
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Best Law Firm Award
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Best Law Firm Award
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Best Law Firm Award
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Best Law Firm Award
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Best Law Firm Award
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Our Services
We deliver structured, compliant, and performance-focused loan collection and recovery services for banks and financial institutions across India.
Tele-Collection Services
Soft and hard bucket tele-collection using RBI-compliant processes and trained professionals.
Field Collection & Recovery
Ethical on-ground recovery operations supported by trained and verified field executives.
Loan Portfolio Management
End-to-end management of delinquent loan portfolios with structured recovery workflows.
Skip Tracing Services
Advanced borrower tracing solutions to locate and engage unreachable customers.
Pre-Legal Recovery Support
Pre-legal recovery and coordination services aligned with client SOPs and regulations.
Legal Coordination Services
Seamless coordination with legal teams for escalated recovery cases.
Data Analytics & MIS Reporting
Real-time recovery analytics, dashboards, and transparent performance reporting.
Compliance & Audit Support
Strict adherence to RBI guidelines with internal audits and compliance monitoring.
How It Works
A structured, transparent, and compliance-driven approach designed to deliver consistent recovery outcomes.
Assessment & Onboarding
We evaluate the loan portfolio, bucket status, and recovery objectives while aligning processes with client compliance requirements.
Strategy & Execution
Customized tele-collection and field recovery strategies are deployed using trained professionals and RBI-aligned workflows.
Resolution & Reporting
Recoveries are executed ethically with regular MIS reporting, performance tracking, and continuous process optimization.
Office Locations
Our expanding branch network enables strong regional coverage and efficient on-ground recovery operations across West Bengal.
Kolkata (Head Office)
Royal Park, Kalyani Expressway,
Siliguri (Registered Office)
3, APC Sarani, Deshbandhu Para,
Malda
Station Road, Near Malda Town English Bazar, Malda – 732101
To strengthen our pan-India presence, we are actively planning expansion into Bihar, Tripura, Assam, Odisha, and key North-East regions.
What Our Clients Say
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John Doe
Vancouver
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Jessica Smith
Toronto
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Steve Rogers
Montreal
Need Professional Debt Recovery Assistance?
Contact us today for a free consultation and assessment of your recovery needs.
